Ledgent Finance & Accounting is currently seeking a Collections Representative to join one of Florida's most established and recognizable credit unions in the beautiful city of Clearwater. Federally insured by the NCUA, this is an opportunity to join a growing and dynamic finance team. The representative will be responsible for collecting on delinquent accounts by making inbound and outbound calls in compliance with Federal and State laws. The ideal candidate will have 2+ years of experience making a high volume of calls in a Business to Consumer collections setting.
DUTIES AND RESPONSIBILITIES
Outbound/ Inbound calls to delinquent accounts
Utilize skip-tracing techniques in compliance with Federal and State regulations
Prepare correspondence to secure payment, explain penalties, deadlines, and failure to comply notices
Evaluate financial information for the purpose of negotiating payment terms and settlements
We are an equal opportunity employer.
REQUIREMENTS AND EDUCATION
• 2 + years of B2B of B2C Collections experience
• High School Degree or Equivalent preferred
• Strong verbal and written communication skills
• Ability to work in a fast-paced, team oriented environment Posted By: firstname.lastname@example.org