Job Description
** MUST HAVE EXPERIENCE WITHIN THE LEGAL INDUSTRY PERFORMING COLLECTIONS **
Responsibilities:
- Prepare, post, verify, and record customer payments and transactions related to accounts receivable in a timely and accurate basis.
- Resolve client overpayments in a timely fashion.
- Reconcile matters to determine correct unapplied cash application, or appropriate party to receive refund.
- Effectively communicate with attorneys, clients, and insurance carriers regarding cash application and resolution of unapplied cash issues.
- Request refund checks and return duplicate checks to clients.
- Research incoming check, wire, credit card, and ACH payments in a timely and accurate manner.
- Forward carrier preapproved invoices to insured clients.
- Contact clients with delinquent accounts and attempt to secure payment.
- Arrange and administer payment plans for customers with past due accounts.
- Utilize reports to determine aged receivables and appropriate actions.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
- Respond to email messages and calls in a timely manner.
Required Skills/Abilities:
- 2 years minimum of experience in Legal Collections and Accounts Receivable within the legal industry.
- Excellent verbal and written communication skills, and organizational skills.
- Interact professionally with clients, attorneys, staff, and members of management.
- Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
- Ability to work in a paperless system.
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and work proactively.
- Excellent organizational skills and attention to detail.
- Work effectively and productively in an in-office or remote environment, as required by department and firm policies (currently in-office three days per week (Tue-Wed-Thu) and subject to change).
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to bhorsley@ledgent.com