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Cloud Application Support Analyst (REMOTE)

Date Posted: 8/17/2022

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Job Description

Ledgent Technology in Atlanta is actively looking for a Cloud Application Support Analyst for a Permanent, Direct-Hire role!!

**Must be eligible to work in the United States without sponsorship (sponsorship is not available for this position)**


  • Analyze and understand customer requirements for Supply Chain Planning, analysis & Optimization
  • Propose technical solutions to meet customer needs
  • Configure technical solutions using proprietary tools in combination with standard technology SQL, MS Reporting Services, XSL, and others
  • Ensures transparency of the project status and communicates with all the stakeholders (Project Manager, customers, team members)
  • Perform query tuning (T-SQL) and run performance analysis
  • Integrating our systems using XML, XSL, SOAP, JSON, Rest APIs, Python
  • Deployment of large organizational changes to our customers
  • Take the lead in emergency mission-critical support situations

  • Must be eligible to work in the United States without sponsorship (H1B sponsorship is not available for this position)
  • Bachelor's or Master's degree with a technical background (Industrial Engineering, Business/Management Information Systems, Operations Management/Research, Applied Mathematics or Information Technology)
  • 2-5 years of experience in supporting other Enterprise Application solutions
  • Experience with version control and issue tracking tools
  • Excellent analytical and problem-solving skills
  • Solid Experience in SQL, SOAP and Rest APIs
  • Experience in SaaS/Cloud Applications
  • Experience with XSD/XSL/XSLT, VBScript and PowerShell scripting is a plus, but not required
  • Prior experience with Supply chain & Logistics software is a plus (not required)

Benefits and Perks:
  • Medical, dental and vision coverage for you and your family (along with other benefit and discount plans)
  • 401(k) match
  • 17 days of paid vacations, 12 paid holidays, 10 days of sick leave, etc!
  • Flexible working hours
  • Work from home opportunities
  • Free on-site fitness center
  • Regular social company events

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Atlanta, GA
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:8/17/2022
  • Contact: Antoine Roberts (770) 951-1464
  • Pay Range: $85,000.00 - $120,000.00 Annually
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Job Reference: JO-2204-157350