Resposibilities:
· Performs account reconciliations in a timely and accurate manner.
· Requests repayment of invalid customer deductions.
· Prepares cash receipts for processing.
· Research customer chargebacks and recommends appropriate solution.
· Obtains necessary deduction documentation from internal and external resources.
· Conducts payment collection calls & correspondence.
· Runs reports and updates payments in the system as appropriate.
· Assists with customer credit research and maintains credit documentation.
· Assists with the release of credit hold as appropriate.
· Responds to customer inquiries and provides excellent customer service.
· Deals professionally with issues of a confidential nature.
· Provides administrative support to the accounting department
· Performs other duties as assigned by management
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.